Refund & Cancellation Policy

Last updated: February 2, 2025

No Refund Policy

All payments made to SmartCal Pro are non-refundable. This includes:

  • Monthly subscription fees
  • Annual subscription fees
  • Any add-on services or features

We do not provide refunds or credits for:

  • Partial subscription periods
  • Unused features or services
  • Account downgrades
  • Cancelled subscriptions with remaining time
Try Before You Buy: We offer a 14-day free trial with full access to features. We strongly encourage you to evaluate the Service during this period before subscribing.

Cancellation Policy

You may cancel your subscription at any time. However, please read the following carefully:

Important: When you cancel, your access to SmartCal Pro stops immediately. However, you are still responsible for payments during the notice period.

Monthly Subscriptions

30 days payment notice required

  • Access stops immediately upon cancellation
  • Payments continue for 30 days after cancellation
  • No refunds for remaining payment period

Annual Subscriptions

60 days payment notice required

  • Access stops immediately upon cancellation
  • Payments continue for 60 days after cancellation
  • No refunds for remaining payment period

How to Cancel

You can cancel your subscription through:

  1. Your account's Billing page
  2. Contacting support at support@smartcalpro.com
  3. Calling 888.533.0387

What Happens After Cancellation

  • Your access to SmartCal Pro stops immediately
  • You will continue to be charged for the notice period (30 or 60 days)
  • No refunds will be issued for any payments
  • Your data is retained for 30 days in case you decide to resubscribe
  • After 30 days, your data may be permanently deleted

Reactivation

If you cancel and later wish to reactivate:

  • Within 30 days: Your data is preserved, simply resubscribe
  • After 30 days: You may need to set up your account again

Exceptions

We may consider exceptions to this policy only in cases of:

  • Documented technical issues preventing Service use that we cannot resolve
  • Billing errors on our part

Any exception requests must be submitted in writing to support@smartcalpro.com within 7 days of the charge.

Contact Us

For questions about this policy:

A.S. Business Consulting
14900 Avery Ranch Blvd STE C200 PMB 1013
Austin, TX 78717
Phone: 888.533.0387
Email: support@smartcalpro.com